Yes, Hopthru tracks your location while using the app in order to provide relevant nearby transportation options. You can add credit/debit cards to your account by going to the Settings screen and selecting Payment Settings. How can I update my credit card information? Stripe prides itself on security and encrypts all information on disk with AES-256. Your credit card information will NOT be stored with Hopthru or the ferry system, but rather industry-leading payment processor Stripe. Will my credit card information be stored with Hopthru or San Francisco Bay Ferry? Hopthru asks for your phone number to confirm your account and your name and email address to provide receipts. Using Hopthru without setting up an account will prevent you from receiving the following benefits: the ability to transfer passes between devices and the ability to recover passes if you delete the Hopthru app or lose your phone. However, it is highly recommended that you set up an account. Regular adult, youth, senior and disabled fares are all available.ĭo I need to create an account to purchase passes on Hopthru? You can purchase one-way tickets for all routes except AT&T Park service through Hopthru. What pass types are offered on Hopthru for San Francisco Bay Ferry? Is Hopthru available on both iOS and Android? Using the app, passengers can purchase ferry tickets whenever they like and then use their phone to board the boat. Hopthru is a mobile ticketing app for public transit. Passes are only good for a single, one-way trip. Passes are valid for one hour after activation and can be opened without an internet connection. For all other routes, this happens you are leaving the ferry. For Vallejo routes, this occurs upon boarding the ferry. Activate: Activate the pass when it’s time to show proof of passage to the deckhand. You can buy as many passes as you want and use them at your leisure.ģ. Your information will be safe and secure in the Hopthru app. Next, select your ticket type based on the route and fare category. Purchase: Tap “Buy Passes”, then choose San Francisco Bay Ferry from the list of agencies.
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